Policies
The fine print, in plain language.
Cancellation Policy
- Appointments can be cancelled up to 1 hour before the scheduled start time directly from your account page.
- Cancellations made within 1 hour of the appointment may not be eligible for a deposit refund.
- To discuss refunds, please contact us via WhatsApp after cancelling — refunds are handled manually.
- Repeated no-shows or late cancellations may require prepayment for future bookings.
Deposit Policy
- A deposit is required to secure every appointment. The required deposit is shown before you confirm your booking.
- Deposits are paid manually via WhatsApp using the link provided after booking.
- Your booking is reviewed by our team once your deposit is arranged.
- Deposits are credited toward the total price of your services.
Terms of Service
- All appointments are scheduled in fixed 2-hour slots, Tuesday through Friday.
- Please arrive on time; late arrivals may result in a shortened service.
- Prices shown are in Nigerian Naira and may change over time. The price shown at booking is the price you pay.
- We reserve the right to decline or reschedule bookings when necessary.
Privacy Policy
- We collect only the information needed to manage your appointments: your name, email, phone number, and booking details.
- Reference photos you attach are private, visible only to you and our team, and are automatically deleted after 1 month.
- We never sell your personal information.
- You may request account deletion at any time by contacting us.